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Privacy Policy
Effective Date: 16th June 2025
01
Introductions
SoftwareValue.ai respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information. It complements our Terms and Conditions, Service Level Agreement (SLA), and Data Processing Addendum (DPA).
02
What Information We Collect
We collect the following types of personal and non-personal information:
- Internet Protocol (IP) address
- Login details, including e-mail address and password
- Computer and connection information
- Purchase and billing history
- Session information such as page response times, browsing methods, and duration
- Personal identifiers (name, company, email address, etc.)
- Payment details (e.g. credit card info)
- User-generated content such as reviews, comments, or feedback
03
How We Collect Information
Information is collected when you interact with our website or services, including completing forms, creating an account, engaging in transactions, and through automated tools that monitor usage.
04
Why We Collect Your Information
We use the information we collect to:
- Provide and operate the Service
- Deliver customer support and technical assistance
- Communicate with users regarding their account or services
- Improve and personalize user experience
- Comply with legal obligations
- Generate aggregated statistics for service enhancement
05
Legal Basis for Processing
We process your personal data based on the following legal bases:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interests, provided your rights do not override these
06
Cookies and Tracking
We use cookies and similar technologies to improve your experience. Please see our Cookie Policy for more details.
07
Use of AI Services and Third Parties
Your data may be processed by trusted third-party AI providers, including OpenAI, Anthropic, and Fireworks.ai, solely to deliver Service functionality. Data may be anonymized or pseudonymized where applicable. Outputs generated by AI features are machine-generated and should not be considered professional advice.
08
International Data Transfers
We may transfer your data outside the EEA or UK in accordance with applicable laws using appropriate safeguards, such as Standard Contractual Clauses.
09
Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Upon termination of service, we will delete or anonymize personal data unless otherwise legally required.
10
Your Data Protection Rights
You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at [email protected].
11
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from children.
12
How to Withdraw Consent
To withdraw your consent to our data processing, please email [email protected]. Note that this may affect your ability to use certain services.
13
Updates to This Policy
We reserve the right to modify this Privacy Policy. Changes will be effective upon posting. Material updates will be highlighted on our website or via email notification.
14
AI Explainability and Limitations
Outputs generated by AI systems may reflect underlying biases or inaccuracies from training data. Users should not rely on these outputs for legal, financial, or strategic decisions without independent validation. SoftwareValue.ai disclaims liability for actions taken based on machine-generated content.
15
Contact Us
For any questions, concerns, or to exercise your rights, please contact us at:
Email: [email protected]
Address: SoftwareValue.ai, 611 South Dupont Highway, Suite 102, Dover, Kent, Delaware 19901, USA
